They performed the work exactly as stated. No surprises. The repair worked as expected. Will use them again.
Reviews
This was my first car and I'm glad to say it was with CIA. The whole crew was tremendously helpful. Caleb was very awesome and understanding with my mom and I. Not only Caleb, but Jesse, Parker, and even the owner himself, Cliff, were delightful. Not only as salesmen but as people. So grateful for them all. CIA is a great business and will be first dealership I would recommend to anyone. Thank you CIA!
Dear Kymburli, thank you for choosing CIA for your first car. We're thrilled to hear about your positive experience with our team, especially Caleb, Jesse, Parker, and Cliff. We take pride in providing exceptional customer service and it's great to know that we met your expectations. We appreciate your recommendation and look forward to serving you and your loved ones again in the future.
I spoke to Robby and he was able to work me in that same day. They got my vehicle taken care of. I will use them again
Thank you for the 5-star review, Robby! We're glad we could provide you with same-day service and take care of your vehicle. We appreciate your business and look forward to serving you again in the future!
Dear Lorraine, it's wonderful to hear that you had a great experience with us! Thank you for taking the time to share your positive feedback. We strive to provide excellent service to all our customers, and we're thrilled that we were able to meet your expectations. We look forward to serving you again in the future!
Super Awesome! From Customer care to Services. I will visit CIA anyday.
Thank you for the fantastic feedback, Mec Kraku! We are thrilled to hear that you had an amazing experience with our customer care team and our services at CIA. We look forward to serving you again soon and providing you with the same top-notch service that you deserve!
Great Service.
Thank you for the 5-star review, Ab Aw! We're thrilled to hear that our service was great. Let us know if there's anything else we can do for you!
Amazing and timely work done at a good price!
Thank you Brendan for the kind words! We're delighted that you were satisfied with our service. Customer satisfaction is our top priority, and we strive to provide high-quality work within a reasonable timeframe. We look forward to working with you again in the future!
Amazing and timely work done at a good price!
Thank you Brendan for the kind words! We're delighted that you were satisfied with our service. Customer satisfaction is our top priority, and we strive to provide high-quality work within a reasonable timeframe. We look forward to working with you again in the future!
Brought my 2021 Acura TLX in for an oil change and tire rotation. The service was completed in a timely manner, the engine bay was kept clean and no drips on the garage floor once I made it home. Price was much less than the dealership with equitable services provided.
Thank you for choosing us, Tony! We're happy to hear that you had a positive experience with us. We strive to provide top-notch service at competitive prices. If there's anything else we can do for you, please don't hesitate to reach out.
I called CIA to see if they would do some exhaust work for me. I spoke to Robbie. He was more than happy to help me but for my specific issue, he recommended I call a different shop that specialized in that kind of work to see if they would be able to help me. If not, CIA would be happy to take my business. I called the shop, and they were willing to do the work for a far better price than I've been quoted elsewhere. Even though CIA did not get my business this time, that kind of honesty will get my future business. Thanks again.
Thank you for your kind words, Graham! At CIA, we strive for honesty and customer satisfaction. We're glad that Robbie could assist you in finding the best option for your exhaust work. We understand the importance of finding the right specialist at the best price. Although we didn't get to work with you this time, we'll be here to help you in the future. Thank you for considering us, and we look forward to serving you!
